July 12, 2024
What makes a good contract therapy provider? Perhaps you’ve never given this any thought. Or maybe you could easily list some things that don’t make a good provider. With 25 years of experience providing industry-leading therapy services, we know a thing or two about what works well. Here are some things you should consider when choosing a contract therapy partner:
- Communication – How does the provider approach communication? Do they have a structured way to share updates and information with your team? Better yet, do they have a dedicated point of contact for you? Having a dedicated account manager is a good way to ensure that your contract therapy provider will be on the same page as your facility about patient care and important industry issues.
- Clinical outcomes – Quality clinical outcomes are an expectation. But how do you know that your therapy provider walks the walk? Ask them about their outcomes data. Aegis Therapies offers proprietary outcomes reports that go beyond the standard CMS measures to give you a full picture of their impact on care.
- PDPM Performance – Do you fully understand which PDPM components contribute to your rates? What about CMI trends and daily rate trends? Aegis Therapies provides customers with a PDPM Impact Summary Report that includes this information and more, enabling customers to analyze opportunities, identify root causes, and take action to improve results.
- Market Analytics – Any therapy provider can offer basic services, but is your provider helping you go beyond the basics to improve relationships with referral sources? Aegis Therapies’ proprietary Market Mover® analytics program helps providers maintain and increase census, improve the quality of their services, and create outcomes-focused marketing that speaks to referral sources.
- Marketing & PR Support – When you have a rehabilitation therapy program that gets results, people should know about it. Choose a provider that helps you with customized marketing collaterals that supplement your existing marketing efforts by differentiating your facility, raising your brand awareness, and driving census.
- Recruitment and Retention Support – Changing therapy providers can be especially tough if you love your existing therapy staff. Or maybe finding qualified therapists in your area is a challenge. Aegis Therapies offers programs that help take the pressure off. The Honor Your Team program transitions existing therapy staff while allowing them to keep their tenure and enjoy benefits on day one. SwiftStaff helps ensure there are no gaps in coverage during onboarding.
So how does your current therapy provider stack up? Do they have the industry expertise and creative solutions to navigate changing healthcare regulations, staffing challenges and more? Aegis Therapies® does. Contact us today to find out more about our comprehensive support.